This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website operated by Amroz Jewels and hosted on Shopify. Our business is based in Lahore, Pakistan, and we are committed to protecting your privacy and ensuring a safe online shopping experience.
When you visit our website or place an order, we collect certain personal information. This may include your name, billing and shipping address, email address, phone number, and payment details necessary to process your order (excluding full card information). We may also automatically collect device information such as your IP address, browser type, time zone, cookies, and referring websites. Additionally, if you contact us through email, chat, or social media, we may keep a record of that communication to assist you better.
We use this information to process and fulfill your orders, arrange shipping, provide invoices, and communicate with you about your purchases or inquiries. Your information also helps us screen orders for potential fraud, improve our products and services, enhance your shopping experience, and send marketing updates if you have given your consent.
Our online store is powered by Shopify Inc., which securely stores your data on their PCI-DSS compliant servers. Shopify provides the eCommerce platform that allows us to sell our products and process transactions safely.
In some cases, we may share your information with trusted partners only when necessary to operate our business. This may include Shopify for website hosting, payment processors such as credit card gateways, Easypaisa, or JazzCash for payment processing, and courier companies responsible for delivering your orders. We may also disclose information if required by law or legal authorities. We do not sell, rent, or trade your personal information to third parties.
Depending on your location, you may have certain privacy rights such as accessing your personal data, correcting inaccurate information, requesting deletion of your data, withdrawing consent for marketing, or objecting to certain data processing activities. If you wish to exercise any of these rights, you can contact us via email.
We retain your order information for record keeping, legal obligations, and customer service purposes unless you request that we delete it. Our website also uses cookies to support website analytics, shopping cart functionality, session management, and personalized recommendations. You may disable cookies in your browser settings, although some features of the website may not function properly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at amrozjewelsofficial@gmail.com or call/WhatsApp us at 0320-9484654. Our business location is Lahore, Pakistan.